Literature Review: The Importance of Patients Satisfaction in Hospital Quality Management. International Journal of Science Technology and health, [S. l.], v. 2, n. 1, p. 23–29, 2025. DOI: 10.63441/ijsth.v2i1.4. Disponível em: https://jurnal.istekaisyiyah.id/index.php/ijsth/article/view/4. Acesso em: 2 oct. 2025.